Our Policy
Order before 11.30am and your order will be dispatched on the same working day (Mon-Fri excluding Italian public holidays).
Shipping DHL (free over € 100)
- Austria: 5 working days / € 10
- Belgium: 2 working days / € 9
- Bulgaria: 8 – 10 working days / € 16
- Croatia: 8 – 10 working days / € 16
- Czech Republic: 5 – 6 working days / € 16
- Denmark: 5 – 6 working days / € 10
- Estonia: 7 – 9 working days / € 16
- Finland: 7 working days / € 12
- France: 6 working days / € 10
- Germany: 4 – 5 working days / € 10
- Greece: 7 – 8 working days / € 16
- Hungary: 7 working days / € 16
- Ireland: 6 – 7 working days / € 12
- Italy: 6 working days / € 10
- Latvia: 6 – 8 working days / € 16
- Lithuania: 7 – 9 working days / € 16
- Luxembourg: 5 – 6 working days / € 10
- Malta: 7 – 9 working days / € 16
- Netherlands: 3 working days / € 5,75
- Poland: 5 – 6 working days / € 12
- Portugal: 7 – 8 working days / € 12
- Romania: 9 – 11 working days / € 16
- Slovakia: 6 working days / € 16
- Slovenia: 6 working days / € 16
- Spain: 7 – 8 working days / € 10
- Sweden: 6 working days / € 10
Shipping PostNL (free over € 100)
- Austria: 5 working days / € 12 without tracking or € 18,50 with tracking
- Belgium: 2 working days / € 9,30 without tracking or € 13 with tracking
- Bulgaria: 8 – 10 working days / € 12 without tracking or € 18,50 with tracking
- Croatia: 8 – 10 working days / € 12 without tracking or € 18,50 with tracking
- Czech Republic: 5 – 6 working days / € 12 without tracking or € 18,50 with tracking
- Denmark: 5 – 6 working days / € 12 without tracking or € 18,50 with tracking
- Estonia: 7 – 9 working days / € 12 without tracking or € 18,50 with tracking
- Finland: 7 working days / € 12 without tracking or € 18,50 with tracking
- France: 6 working days / € 9,30 without tracking or € 13 with tracking
- Germany: 4 – 5 working days / € 9,30 without tracking or € 13 with tracking
- Greece: 7 – 8 working days / € 12 without tracking or € 18,50 with tracking
- Hungary: 7 working days / € 12 without tracking or € 18,50 with tracking
- Ireland: 6 – 7 working days / € 12 without tracking or € 18,50 with tracking
- Italy: 6 working days / € 9,30 without tracking or € 13 with tracking
- Latvia: 6 – 8 working days / € 12 without tracking or € 18,50 with tracking
- Lithuania: 7 – 9 working days / € 12 without tracking or € 18,50 with tracking
- Luxembourg: 5 – 6 working days / € 12 without tracking or € 18,50 with tracking
- Malta: 7 – 9 working days / € 12 without tracking or € 18,50 with tracking
- Netherlands: 3 working days / € 7,25
- Poland: 5 – 6 working days / € 12 without tracking or € 18,50 with tracking
- Portugal: 7 – 8 working days / € 12 without tracking or € 18,50 with tracking
- Romania: 9 – 11 working days / € 12 without tracking or € 18,50 with tracking
- Slovakia: 6 working days / € 12 without tracking or € 18,50 with tracking
- Slovenia: 6 working days / € 12 without tracking or € 18,50 with tracking
- Spain: 7 – 8 working days / € 9,30 without tracking or € 13 with tracking
- Sweden: 6 working days / € 12 without tracking or € 18,50 with tracking
- Other EU: € 12 without tracking or € 18,50 with tracking
Returns & Exchanges
Orders can be exchanged or, if you are not satisfied, totally refunded. As long as the products are still in their original condition and packaging, we’ll refund their purchase price in full within 30 working days after we receive your package. Refunds will be credited to the original form of payment for the purchase.
If you ordered a wrong size or color you can arrange your Exchange contacting us, contact@artecobr.com, and specifying the reasons for returning your item. Needless to say, the products you send us back must be in their original condition, complete with their packaging, according to the above-mentioned Returns Policy.
Damaged or Defective Products
Please return any item purchased from artecobr.com that arrives to you damaged or defective, or isn’t what you ordered.