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Absolutely 100% worldwide! If you are outside Europe, please contact us at contact@artecobr.com

For an order from € 100,- the shipping is free to European countries. For orders under € 100 or outside Europe, – we charge the customer for the shipping costs. These costs amount depend on you are in the world.

Depends where you are in the world! We ship all our orders from Amsterdam, Netherlands. Shipping times depend on where you are in the world and you can see the shipping options and shipping times during checkout adjusted for where you want your products shipped.

Yes, you can choose a shipping address during checkout. We don’t add any receipts to the package. We send the receipt via email to the buyer’s email address.

For the delivery of the packages we work together with PostNL and DHL. You can decide for yourself to which address you have your order delivered or you simply choose a collection point in Amstelveen, Netherlands. You can choose these options in the ordering process.

There are several options to pay safely and easily in the webshop: iDeal, MasterCard, Visa, Maestro, American Express and Discover.

In the shopping cart before you fill in details.

That’s possible! After you have filled in your details, you can indicate that you want an account. Create a password and you have an ArtEco account.

Yes, you can choose each order yourself whether or not you are logged in even if you have an account.

Yes, you can use the ‘forgot password’ function or simply fill in your details in the first step of the ordering process.

Within 30 days of receiving your order, you may cancel your purchase, in whole or in part. You can return the unwanted item yourself to our address. The purchase amount will be refunded to your account as soon as possible, at the latest within 14 days after withdrawal.

For more information please check our Shipping and Returns Policy.

Yes, in the ordering process, choose business for the type of order, then fill in your VAT number. You will receive the invoice digitally at the specified e-mail address.